Privacy Policy

CyberScales ("we", "us") respects your privacy. This policy explains what personal data we collect through cyberscales.in, why, and the choices you have. It is designed to align with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and, where applicable, the EU GDPR.

Data we collect

• Contact form data: name, email, company and your message — used solely to respond to your enquiry.
• Technical data: basic server logs (IP address, browser type, pages visited) used for security and site operation.
• Analytics: if enabled, aggregated usage statistics via a privacy-respecting configuration (IP anonymization, no cross-site tracking).

How we use it

To respond to enquiries, operate and secure the website, and understand aggregate usage. We do not sell personal data, and we do not use it for third-party advertising.

Legal basis

We process enquiry data based on your consent (you chose to contact us) and our legitimate interest in responding. Technical logs are processed for our legitimate interest in securing the service.

Retention

Enquiry data is retained for as long as needed to handle your request and reasonable follow-up, then deleted. Server logs rotate on a short cycle.

Sharing

We use a small number of processors to operate this site (hosting, form delivery, analytics). They process data on our instructions under appropriate agreements. We do not otherwise share personal data unless required by law.

Your rights

You may request access to, correction of, or deletion of your personal data, and may withdraw consent at any time. Write to contact@cyberscales.in and we will respond within the timelines required by applicable law. You may also lodge a grievance with the Data Protection Board of India where applicable.

Contact

CyberScales, Pimple Saudagar, Pune, Maharashtra, India · contact@cyberscales.in